14 de nov. de 2025

14 de nov. de 2025

12–15 minutes

12–15 minutes

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Agents, Robots, and Us: Skill Partnerships in the Age of AI

As AI agents and robotics advance, organizations must rethink work design and skill development—shifting from job replacement narratives to human–AI skill partnerships that unlock productivity and resilience.

Lareina Yee, Anu Madgavkar, Sven Smit, Alexis Krivkovich, Michael Chui, Maria Jesus Ramirez, Diego Castresana

AI AGENTS
ROBOTICS
FUTURE OF WORK
SKILL TRANSFORMATION
HUMAN AI COLLABORATION
WORKFORCE STRATEGY
OPERATING MODELS
AI AGENTS
ROBOTICS
FUTURE OF WORK
SKILL TRANSFORMATION
HUMAN AI COLLABORATION
WORKFORCE STRATEGY
OPERATING MODELS
AI AGENTS
ROBOTICS
FUTURE OF WORK
SKILL TRANSFORMATION
HUMAN AI COLLABORATION
WORKFORCE STRATEGY
OPERATING MODELS

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Work in the future will be a partnership between people, agents, and robots—all powered by AI. Today’s technologies could theoretically automate more than half of current US work hours. This reflects how profoundly work may change, but it is not a forecast of job losses. Adoption will take time. As it unfolds, some roles will shrink, others grow or shift, while new ones emerge with work increasingly centered on collaboration between humans and intelligent machines. 

Most human skills will endure, though they will be applied differently. More than 70 percent of the skills sought by employers today are used in both automatable and non-automatable work. This overlap means most skills remain relevant, but how and where they are used will evolve. 

Our new Skill Change Index shows which skills will be most and least exposed to automation in the next five years. Digital and information-processing skills could be most affected; those related to assisting and caring are likely to change the least. 

Demand for AI fluency—the ability to use and manage AI tools—has grown sevenfold in two years, faster than for any other skill in US job postings. The surge is visible across industries and likely marks the beginning of much bigger changes ahead. 

By 2030, about $2.9 trillion of economic value could be unlocked in the United States—if organizations prepare their people and redesign workflows, rather than individual tasks, around people, agents, and robots working together. 

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